Close such software as 360 security or computer housekeeper, and reinstall again. If you can see the driver but D1 still fails to identify the serial port, the identification program of D1 may be blocked by the security software. If you can see the CH340 driver on Device Manager, D1 is supported to identity the serial port properly. The information COM3 included in the parentheses is the serial port. Check if the serial port of USB-SERIAL is CH340 (2) Choose Device Manager in the window that appears. (1) Right-click My Computer (or Computer) and choose Manage. We can view the serial port in the device manager by performing the following steps: On Windows, when a hardware device is inserted into the computer, the system automatically identify the device and include it in the device manager.

Open Device Manager and check whether the CH341 driver is installed. The system may instruct you to restart your computer during installation. (Ensure that the USB interface of the computer works properly). Ensure that you have used a USB cable to connect your device to the computer and turned on the device. #3 Why the USB connection is not successful?Ĭause: The serial port driver is not successfully installed. Gradually increase the number of passes or appropriately reduce the cutting speed If the platform or the material is not flat, please place the device on the flat table and change other materials so that the surface is flat.ħ. Make sure the platform is flat, and the material surface flat. Loosen the rotate screw, the support rod will touch the material.Ħ. Place your material under the laser head.Ĭ. If not, please refer to the following stepsĪ. Confirm if you have refocused after changing materials. Check if the air nozzle is blocked by dirt, if so remove the air nozzle and clean itĥ. Check if the protective lens is contaminated or even damaged. Check if the parameters are set at proper values ( Parameter Setting for xTool D1 Engraving & Cutting with Materials).ģ. Check if the laser head connections are secure.Ģ. #2 Why the machine can not cut through the materials?ġ. Enter the user password and click Unlock. Click to unlock the Security & Privacy preferences.Ĥ. Choose System Preferences> Security & Privacy.ģ. Click OK on the security message window that appears.Ģ. #1 How to deal with error message“xTool Creative Space” can't be opened because it was not downloaded from the App Store?ġ.

Ch341ser mac